Mission and Vision

Our Mission

MAA General Assurance Phils., Inc. will continue to remain a reputable top-leading insurance institution and be the choice insurer of the Filipinos in the local and overseas market:

  • To provide superior products and excellent services by conducting our business with utmost professionalism ensuring fast, efficient and personalized delivery of products and services of superior quality; foster and promote professionalism and excellence as our benchmark in rendering quality service to our customers; and make the security of our policyholders as our supreme concern
  • To provide quality non-life insurance products and services that meet customers' requirements and to build a culture-driven environment towards achieving total customer satisfaction whilst ensuring optimum return on shareholders' investment
  • To extend meaningful and stable employment and better quality of life to our employees by developing training programs of highquality standards with emphasis in providing a high standard for customer service incomparable in the local market
  • To enhance the professional growth of our agents by establishing and maintaining a potent and satisfied agency force, constantly refining our expertise and putting our knowledge to work more effectively to meet the needs of our customers
  • To deliver reasonable returns to our stakeholders

Our Vision

MAA General Assurance Phils., Inc. is committed to be a diversified and well- respected enterprise, principally engaged in non-life insurance business committed to be fully responsive to the needs of our customers, employees, sales force and stakeholders, and to efficiently deliver what we promise to our policyholders.

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The birth of MAA General Assurance Phil., Inc. (MAAGAP) took place when its parent company, MAA International Group Ltd. (MAAIG) from Malaysia ventured to strategically expand its business in Asia. MAAIG is an offshore composite insurance company licensed under the Offshore Insurance Act 1990 in Labuan International Offshore Financial Centre (IOFC) to underwrite life and general insurance and reinsurance business. Gearing for the planned expansion, MAA procured the insurance license of the then Paramount Insurance Corporation and renamed it MAA General Assurance Phil., Inc.

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Published on October 05, 2023