Our Mission

MAA General Assurance Phils., Inc. will continue to remain a reputable top-leading insurance institution and be the choice insurer of the Filipinos in the local and overseas market:

• To provide superior products and excellent services by conducting our business with utmost professionalism ensuring fast, efficient and personalized delivery of products and services of superior quality; foster and promote professionalism and excellence as our benchmark in rendering quality service to our customers; and make the security of our policyholders as our supreme concern
• To provide quality non-life insurance products and services that meet customers' requirements and to build a culture-driven environment towards achieving total customer satisfaction whilst ensuring optimum return on shareholders' investment
• To extend meaningful and stable employment and better quality of life to our employees by developing training programs of highquality standards with emphasis in providing a high standard for customer service incomparable in the local market
• To enhance the professional growth of our agents by establishing and maintaining a potent and satisfied agency force, constantly refining our expertise and putting our knowledge to work more effectively to meet the needs of our customers
• To deliver reasonable returns to our stakeholders

Our Vision

MAA General Assurance Phils., Inc. is committed to be a diversified and well- respected enterprise, principally engaged in non-life insurance business committed to be fully responsive to the needs of our customers, employees, sales force and stakeholders, and to efficiently deliver what we promise to our policyholders.